Our shipping policy is designed to ensure your orders are delivered promptly and securely. Here are the key points:
1. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
2. Shipping Options: We offer standard and expedited shipping. Delivery times vary based on the option selected and your location.
3. Shipping Costs: Calculated at checkout based on weight, destination, and shipping method. Free shipping may be available for orders over a certain amount.
4. Tracking: A tracking number is provided once your order ships, allowing you to monitor its progress.
5. Delivery Areas: We ship to most countries, with some exceptions. Contact us if you have specific location concerns.
6. Delays: Delays may occur due to customs, weather, or carrier issues. We’ll keep you informed if there are significant delays.
7. Returns: If your order arrives damaged or incorrect, contact us within 7 days for a return or replacement.